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  • stevecowles

Plusnet renewal rage

My broadband contract period ended a couple of months ago, I renewed with Plusnet to avoid the hassle of a supplier change. As it happens, fibre is being installed locally so there may be far better options soon.

I was a bit angry with the offer though, £1 per month more to renew than for a new customer and without the benefit of the upgraded router they receive. To call it a 'special offer' was taking the piss.

Today, I was contacted to give customer feedback, they got both barrels. I think the modification to their ad is most apt.

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